Service Policy
Welcome to the official Service Policy page of Harsh Enterprises.
This page explains the policies related to our water purifier installation, repair, maintenance, and AMC services in Ulwe and Navi Mumbai. Our goal is to ensure transparent service practices, customer satisfaction, and reliable support for all our customers.
By requesting or using our services, you agree to the service terms described below.
1. Service Coverage Area
Harsh Enterprises provides professional water purifier sales and service in Ulwe, Navi Mumbai, and nearby areas.
Our service coverage includes:
Ulwe
Navi Mumbai
Nearby residential and commercial areas
For locations outside the service area, additional service charges may apply depending on distance and availability of technicians.
2. Water Purifier Installation Services
We provide expert water purifier installation services in Ulwe and Navi Mumbai for various purifier models and brands.
Our installation service includes:
Professional installation by trained technicians
Checking water pressure and water source compatibility
Basic setup and demonstration for customers
Guidance on proper usage and maintenance
Customers are responsible for ensuring that proper water and power supply are available at the installation location.
3. Water Purifier Repair & Maintenance
Harsh Enterprises provides reliable RO repair and water purifier servicing in Ulwe and Navi Mumbai.
Our repair and maintenance services may include:
Filter replacement
RO membrane replacement
Leak repair
Low water flow troubleshooting
Water taste and odor correction
General purifier system servicing
The final service cost may depend on:
Type of purifier model
Parts required
Complexity of repair
Customers will be informed about the estimated charges before work begins.
4. Annual Maintenance Contract (AMC)
We offer water purifier AMC services in Ulwe and Navi Mumbai to help customers maintain their systems regularly.
AMC benefits include:
Scheduled purifier servicing
Regular filter inspection
Reduced repair costs
Priority technician visits
Improved purifier performance and longer lifespan
AMC coverage may vary depending on the selected plan and purifier type.
5. Spare Parts & Replacement Policy
For repair and servicing, genuine or compatible spare parts may be used, depending on availability.
Replacement parts may include:
Filters
RO membranes
Pipes and connectors
Electronic components
Warranty on replacement parts may vary depending on the manufacturer or supplier.
6. Service Charges
Service charges may include:
Technician visiting charge
Repair labor cost
Spare parts cost (if required)
Installation charges
The final amount will be communicated before the service is completed.
Payment methods may include:
Cash
Online transfer
Digital payment apps
7. Service Scheduling
Customers can request service through:
Phone call
WhatsApp
Website contact form
Once a request is received, our team will schedule a technician visit for water purifier service in Ulwe or Navi Mumbai.
Service timing may depend on:
Technician availability
Customer location
Service demand
We strive to provide quick and reliable service for all customers.
8. Customer Responsibilities
To ensure smooth service, customers should:
Provide accurate contact information
Ensure access to the purifier location
Provide water and electricity connection if required
Inform technicians about any previous issues or repairs
Proper usage and regular maintenance help improve water purifier performance and durability.
9. Cancellation Policy
If a customer needs to cancel or reschedule a service appointment, we request advance notice.
Last-minute cancellations may affect technician scheduling.
Customers can contact our support team to modify service appointments.
10. Limitation of Service Liability
While we strive to provide the best water purifier service in Ulwe and Navi Mumbai, we are not responsible for:
Damage caused by improper usage of the purifier
Pre-existing internal damage in the machine
Delays caused by external circumstances beyond our control
Our technicians will always aim to provide honest recommendations and reliable service solutions.
11. Changes to Service Policy
Harsh Enterprises reserves the right to update this Service Policy when necessary.
Updates may occur due to:
Changes in service offerings
Operational improvements
Regulatory updates
Customers are encouraged to review this page periodically.
12. Contact Information
For service inquiries, support, or appointment booking, please contact:
Harsh Enterprises
Water Purifier Sales & Service – Ulwe, Navi Mumbai
📍 Location: Harsh Enterprises, Gayatri Villa, Shop No.3, Plot No. 107, Sector. 20, Ulwe, Navi Mumbai
📞 Phone: +91 77749 47246
📧 Email: harshenterprisesulwe@gmail.com
We are committed to providing trusted water purifier installation, repair, and AMC services in Ulwe and Navi Mumbai with customer satisfaction as our top priority.